The following instructions are for adding Okta Verify as a factor for Okta Multi Factor Authentication. You will need to have read and completed the initial instructions at Multi Factor Authentication (MFA) Setup for Okta before completing the following instructions.


  • You can either watch the video link here:, or follow below.

  • Press the setup button under the Okta Verify option

  • Select your device type - either iPhone or Android

  • Now open the app on your phone. Allow the app to have access to your camera and allow the app to send you push notifications.

  • Press the + icon at the top of the app to add a new account:

  • Now select Organisation:

  • Now press Yes, Ready to Scan:

  • Now scan the QR code visible on your computer monitor on the Okta website (not the example below) using the app:

Trusting Your Device

Once you have set up your Okta Verify MFA factor as above, you will then be shown an MFA prompt each time you sign in to certain services (such as ESS, Compass, Google, etc.). When you are shown the MFA prompt, you will be given the option "Do not challenge me on this device again" as in the following screenshot:

Checking this option means that you will no longer be prompted for MFA when logging in to that particular service on that particular device/browser (ie you will need to check the option the first time you log into each service such as ESS, Compass, Google etc.).

Note that you may still be shown an MFA prompt if you clear your browser's cookies, change between browsers (or devices), or after a period of time.

We also recommend checking the "Send push automatically" option.