General

General CEDoW support articles.

Multi Factor Authentication (MFA) Setup for Okta
Introduction Multi Factor Authentication (MFA) is an essential part of securing your CEDoW account. What it means is that after you enter y...
Mon, 19 Sep, 2022 1:32 PM
SMS MFA Setup for Okta
The following instructions are for adding SMS as a factor for Okta Multi Factor Authentication. You will need to have read and completed the initial instruc...
Wed, 7 Sep, 2022 7:45 PM
Okta Verify MFA Setup for Okta
The following instructions are for adding Okta Verify as a factor for Okta Multi Factor Authentication. You will need to have read and completed the initial...
Wed, 21 Sep, 2022 8:48 AM
Security Key or Biometric MFA Setup for Okta
The following instructions are for adding a Security Key or Biometric authenticator (such as a fingerprint scanner) as a factor for Okta Multi Factor Authen...
Wed, 7 Sep, 2022 8:03 PM
Google Authenticator MFA Setup for Okta
The following instructions are for adding SMS as a factor for Okta Multi Factor Authentication. You will need to have read and completed the initial instruc...
Wed, 7 Sep, 2022 7:49 PM
Enabling DoW signature images in Outlook
Outlook signature images issue   Outlook has had issues with not showing the signature images as per the new template, as they are hosted on Google’s se...
Tue, 23 Aug, 2022 9:49 AM
MFA Rollout Resources
Resources for the final week The following resources should be displayed on 19th - 21st September. The poster is A3 and should be printed on A3 paper ...
Mon, 19 Sep, 2022 3:43 PM
Google Add-Ons for Staff
We have several licensed Google Workspace add-ons available for CEDoW staff. Please see the details below in order to obtain and license these add-ons. Note...
Thu, 3 Nov, 2022 10:59 AM
Installing the Zscaler Root Certificate
If you have been asked to install the zScaler Root Certificate on your device, please follow the steps below as appropriate. Mac Download the...
Tue, 17 Jan, 2023 9:35 AM
Instructions for downloading @DOW
1)    If you have downloaded @DOW using the old method, uninstall the app. 2)    Make sure that your device is signed into the Apple ID that you wish to u...
Fri, 19 Jan, 2024 4:13 PM