General
General CEDoW support articles.
Introduction
Multi Factor Authentication (MFA) is an essential part of securing your CEDoW account. What it means is that after you enter y...
Mon, 19 Sep, 2022 1:32 PM
The following instructions are for adding SMS as a factor for Okta Multi Factor Authentication. You will need to have read and completed the initial instruc...
Wed, 7 Sep, 2022 7:45 PM
The following instructions are for adding Okta Verify as a factor for Okta Multi Factor Authentication. You will need to have read and completed the initial...
Wed, 21 Sep, 2022 8:48 AM
The following instructions are for adding a Security Key or Biometric authenticator (such as a fingerprint scanner) as a factor for Okta Multi Factor Authen...
Wed, 7 Sep, 2022 8:03 PM
The following instructions are for adding SMS as a factor for Okta Multi Factor Authentication. You will need to have read and completed the initial instruc...
Wed, 7 Sep, 2022 7:49 PM
Outlook signature images issue
Outlook has had issues with not showing the signature images as per the new template, as they are hosted on Google’s se...
Tue, 23 Aug, 2022 9:49 AM
We have several licensed Google Workspace add-ons available for CEDoW staff. Please see the details below in order to obtain and license these add-ons. Note...
Thu, 3 Nov, 2022 10:59 AM
If you have been asked to install the zScaler Root Certificate on your device, please follow the steps below as appropriate.
Mac
Download the...
Thu, 26 Sep, 2024 8:02 AM
1) If you have downloaded @DOW using the old method, uninstall the app.
2) Make sure that your device is signed into the Apple ID that you wish to u...
Fri, 19 Jan, 2024 4:13 PM
Follow these steps to change or reset your CEDoW account password:
- If Your Current Password Still Works -
Log in to your Okta dashboard by going...
Thu, 25 Jul, 2024 9:55 AM